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Telecommunications Jobs, Career, Vacancies and Employment Opportunities in Kuwait.



GSM Civil Engineer-Norconsult Telematics

• Minimum 5 to 10 years experience with either a telecom equipment vendor or an operator • Engineering Degree in Civil Engineering • Fluent in English language • Experience of Al Jawal processes (e.g. generic designs, FDED, floor plans/ As-built, BOQ, project close outs, FETIP and relevant procedures). • Participated in Preliminary Acceptance Testing (PAT) and associated OIL/Punch-list clearance and As Built check.

Marketing-Zain Kuwait

  • Develop pricing strategies, balancing firm objectives and customer satisfaction.
  • Evaluate the financial aspects of product development, such as budgets, expenditures, research and development appropriations, and return-on-investment and profit-loss projections.
  • Negotiate contracts with vendors and distributors to manage product distribution, establishing distribution networks and developing distribution strategies.
  • Consult with product development personnel on product specifications such as design, color, and packaging.
  • Select products and accessories to be displayed at trade or special production shows.

Public Relations-Zain Kuwait

  • Prepare and execute PR campaigns and events targeted both to customers and employees, in cooperation with PR agencies, press and media.
  • Arrange press conferences. Prepare and distribute press releases.
  • Maintain good relations with media and press.
  • Prepare and ensure distribution to the proper audience of a daily press clippings report.
  • Contribute to the evaluation and management of sponsorships and donations.
  • Handle all ZAIN social activities and contributions to the community.

Contact Center Agent-Zain Kuwait

  • Greet customers in a courteous, friendly and professional manner.
  • Actively listen to the callers to assess and clarify service needs.
  • Own and manage the customer relationship, resolving calls in an efficient and timely manner.
  • Stay current on products, services, promotions, procedures and terminology.
  • Secure customer satisfaction in every interaction in a professional manner.
  • Provide the ZAIN private customers with the excellent service and support.
  • Fulfill private customer needs for new products and services.
  • Fulfill individual and tam based performance parameters (KPIs).
  • Handle and resolve all calls from private customer on the general access number.
  • Suggest sales to customers by introducing products (especially new products).
  • Resolve all wrap-up tasks that do not require escalation involvement, including:

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